Politique de confidentialité

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Privacy & Protection

Privacy Policy

At TAMDERT, we respect your privacy and are committed to protecting your personal information with care, transparency, and professionalism.

By using our website or placing an order, you agree to the collection and use of your information according to this Privacy Policy.

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Protected Data

Your information is handled carefully to provide a safe and reliable shopping experience.

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Clear Use

Your data is mainly used to confirm, prepare, and deliver your order.

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Customer Support

Information sent through WhatsApp helps us assist you quickly and effectively.

Information We Collect

When you place an order, fill out a form, or contact our customer support team, we may collect the information needed to process your request.

  • Full name
  • Phone number
  • Delivery address
  • Email address, if provided
  • Order details
  • Messages sent through forms or WhatsApp

How We Use Your Information

The information we collect helps us manage your order and improve your experience with TAMDERT.

  • Confirm your order information
  • Prepare and ship your product
  • Contact you regarding delivery
  • Respond to your questions or requests
  • Handle return, exchange, or refund requests
  • Improve the quality of our customer service

Sharing of Information

TAMDERT does not sell your personal information. Some data may only be shared with trusted partners when necessary to complete your order, such as delivery services or communication tools.

WhatsApp Communication

If you contact us through WhatsApp or submit a form that redirects to WhatsApp, the information you provide will be used to assist you with your order, tracking request, or product questions.

Payment & Security

If online payment methods are available on our website, payment information is processed by secure payment providers. TAMDERT does not store sensitive bank card information on its website.

Cookies

Our website may use cookies to improve navigation, analyze website performance, and optimize the user experience. You can manage cookies through your browser settings.

Data Protection & Retention

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. Your information is kept only for as long as necessary to process orders, provide customer support, and comply with applicable legal obligations.

Your Rights

You may contact us to request access, correction, or deletion of your personal information where applicable.

Changes to This Policy

TAMDERT reserves the right to update this Privacy Policy at any time. Any updates will be published on this page.

Contact

For any questions regarding privacy or data protection, you can contact us through WhatsApp:
201509949337

Contact Us on WhatsApp

Address: 8 Al Merghani, Cairo, El Nozha, 4451426, Egypt