Conditions d’utilisation

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Website Use & Customer Agreement

Terms of Service

Welcome to TAMDERT. These Terms of Service explain the rules and conditions for using our website, placing orders, and accessing our customer support.

By accessing our website or placing an order, you confirm that you have read, understood, and agreed to these Terms of Service.

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Order Agreement

By placing an order, you agree to provide accurate information and complete the purchase process responsibly.

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Product Transparency

We aim to provide clear product details, images, and usage guidance for our cold-pressed argan oil.

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Customer Support

Our team is available through WhatsApp for order assistance, product questions, and service support.

Use of Our Website

You agree to use the TAMDERT website only for lawful purposes. Any misuse of the website, including fraudulent activity, unauthorized access, or attempts to disrupt the website functionality, is strictly prohibited.

Product Information

TAMDERT provides information about cold-pressed argan oil for cosmetic and personal care purposes. We make every effort to present product descriptions, benefits, images, and instructions clearly and accurately.

Important: Slight differences may occur due to natural product characteristics, photography lighting, or screen display settings.

Orders & Customer Information

When placing an order, you agree to provide complete and accurate information so we can confirm, prepare, and deliver your order properly.

  • Full name
  • Phone number
  • Delivery address
  • Correct order details
  • Any additional delivery instructions, if needed

Order Confirmation

After placing an order, our team or delivery partner may contact you to confirm your order details. Orders may be delayed or cancelled if the provided information is incomplete, incorrect, or unreachable.

Pricing & Availability

Product prices and availability may change at any time without prior notice. We reserve the right to update offers, prices, product bundles, and promotions according to stock availability and business needs.

Payment

Payment methods available on the website will be shown clearly during checkout. If online payment is available, it is processed through secure payment providers. TAMDERT does not store sensitive bank card information.

Shipping & Delivery

We aim to deliver orders in a smooth and timely manner. Delivery times may vary depending on your location, courier availability, high-demand periods, or external circumstances beyond our control.

Returns, Exchanges & Refunds

Returns, exchanges, and refunds are handled according to our Return & Refund Policy. By placing an order, you agree to the conditions stated in that policy.

Cosmetic Disclaimer

TAMDERT cold-pressed argan oil is intended for cosmetic and personal care use. The information on our website is for general guidance and should not replace professional medical advice.

  • Use the product as directed.
  • Avoid contact with eyes.
  • Stop use if irritation occurs.
  • Keep the product stored properly and away from excessive heat.

Intellectual Property

All website content, including text, images, branding, design elements, product descriptions, and visual layouts, belongs to TAMDERT or is used with authorization. You may not copy, reproduce, distribute, or use our content without prior permission.

Limitation of Liability

TAMDERT shall not be held responsible for indirect, incidental, or consequential damages resulting from the use of our website, delays caused by third parties, incorrect customer information, or misuse of the product.

Third-Party Links & Services

Our website may include links to third-party platforms such as WhatsApp, payment providers, social media platforms, or delivery services. TAMDERT is not responsible for the content, policies, or practices of third-party websites or services.

Changes to These Terms

TAMDERT reserves the right to update or modify these Terms of Service at any time. Any updates will be published on this page. Continued use of the website after changes means that you accept the updated terms.

Contact Support

For any questions regarding these Terms of Service, orders, or customer support, you can contact us through WhatsApp:
201509949337

Contact Us on WhatsApp

Address: 8 Al Merghani, Cairo, El Nozha, 4451426, Egypt